But it does feel like the rest of this app could be better. When you get into a Hangout, be it video or text, the Google Hangouts experience is great. People who are online in some form – they could be in a call, set to away or busy, or actually online and available – don’t have their photo faded like those that are definitely offline, but that’s the only indication that they may be around and ready. There is no ability to set statuses or make people aware that you’re away from keyboard and there’s no indication in your address book of who is available to chat. It doesn’t really feel like a fully functioning instant messaging client in the way that Kik or Imo.im does. The quality of the call will vary based on your connection, but on our Wi-Fi connection it worked well.Īndroid, iOS, and desktop users can all be in the same video conference.The text side of the equation does still live a bit to be desired, though. Still, for the most part it works great and keeps your attention on the person talking. It’s a cool feature, though it can get a little messy with too many voices. When a person talks in the video chat, their video is brought to attention on screen, sending the others in the call down to a smaller box until they speak again. Android, iOS, and desktop users can all be in the same video conference. Google Hangouts also gives you the option to have an on-camera conversation with up to 10 people at the same time, and it lets it happen across multiple platforms. Of course, the real appeal here is the video chat. The texts come scrolling in in real time and Hangouts keeps an archive of your conversations so you can go back and forth over a long period of time. Once you are in a chat, you can converse with your Hangout partners via text messages (complete with emojis), photos, or video chat. There is a search feature – of course there is, this is Google after all – so if all else fails you can just type in your intended contact, but it seems like the contact list could use some fixing. The best assumption we can make is the ones in boxes are your recent or most common chat partners, but we’re really not sure. The selection screen for picking the people to chat with is a little confusing some users are listed with photos in boxes on the top of the screen and the rest of your contacts are in list form at the bottom. The Hangouts app allows you to carry on a conversation with up to 10 other users, either from your address book or from your Google+ Circles. You do have to have a Google+ account to use Hangouts, which may turn some people off, but it’s not particularly difficult to make one nor will it cost you anything. Eventually is, unfortunately, not today.Īs it stands, Hangouts is Google’s offering for a messaging and video chat service between Google+ users. The service was once housed inside Google+ and though it’s still keeps ties with the social networking service, Hangouts has broken out into its own app that will eventually be Google’s all-in-one communication tool. While Google Hangouts doesn’t quite pass the verb test (“Let’s Hangouts!”), it is definitely a solid option when it comes to video communication. Both are popular options for face-to-face chats over long distances and both have the ability to be used as a verb. When you think video conferencing, you probably associate it with one of two services: Skype or FaceTime. Also, make sure you don’t make the hangout public. Unlike other remote support apps, we’ve looked at Team Viewer or Join.Me, you don’t need to run Google Talk or Skype in addition to the screen sharing utility. The best part of this feature is you can have a conversation with the person you’re helping. Each of the two parties will have a notification on the top of their screen and can end the remote help session at all times by just clicking End. That’s why you should think well before giving someone permission to do it. Once Accept is clicked, you’ll have full access to the other computer, see what happens on it on your own screen, and you’ll be able to perform whatever tasks you need to. Then they’ll need to accept another verification. The other person will need to accept your help offer, getting a request like the one below on their screen. I’ll go ahead as if I was helping somebody else. If you want help, you’ll need to ask the other person to perform the steps above and click the blue Help Your Name button. Now you’ll be asked whether you want to help the other person or get help yourself. You’ll get a list of apps you can add to your Hangout. Next, click View More Apps at the bottom left side of the screen, then Add Apps. Get Started with Google Hangouts Remote Desktop Supportįirst of all, you need to have a Google Hangout in progress with the other person.
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